The Human Resources Department (HRD), within the Vice Presidency for Finance and Administration (VPF), is responsible for the administration and development of the human resources of the Bank and the coordination of human resources planning for all Units within the Bank.

HRD provides the Bank with a framework to ensure it has the right person, in the right place, at the right time, and with the right incentives that lead to high-performance. As a strategic partner of the business, HRD is passionately committed to attracting, retaining and developing talent and to delivering high-quality, efficient, reliable services to the Bank and its staff.

The Department is comprised of three Divisions, namely the Compensation Benefits and HR Services Division (COB), the Talent Management Division (TLM), and the Leadership and Employee Development Division (LDV). It is also comprised of two Units entitled HR Policy and Labor Relations Unit (PLR) and HR Processes and Analytics Unit (ANP).

Claudia Bock-Valotta

General Manager, Human Resources Department


Compensation Benefits and HR Services Division

Talent Management Division

Leadership and Employee Development Division

HR Policy and Labor Relations Unit

HR Processes and Analytics Unit


Name Office in
Abarca Calderon, Mariana San José, Costa Rica
Acuna Hernandez, Maria San José, Costa Rica
Aggelonitis, Athena Washington D.C., USA
Agreda Briceno, Carlota Washington D.C., USA
Almoguera Garcia, Gemma Washington D.C., USA
Altamirano Porta, Jaime Washington D.C., USA
Alvarado Conejo, Silvia San José, Costa Rica
Andres, Nicolas Washington D.C., USA
Angel Lopez, Wilson Washington D.C., USA
Angulo Lobos, Doris Washington D.C., USA
Arboleda Cortes, Mayling Bogotá, Colombia
Arenas, Carmen Washington D.C., USA
Arias Delgado, Andrea San José, Costa Rica
Arias Nunez, Marco San José, Costa Rica
Balbi, Juan Bautista Washington D.C., USA
Barone, Maximiliano Buenos Aires, Argentina
Barrantes Picado, Juan San José, Costa Rica
Barrera, Esmeralda San José, Costa Rica
Barrero Monsalve, Lina Washington D.C., USA
Barrios Rimola, Melissa San José, Costa Rica

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